Website help
This page contains general help information relevant to the our website. If you have a query or problem about a specific page that is not addressed here, please contact us and we'll do our best to help.
Javascript Enabled
Browsing with 'Javascript' enabled on your browser means that we can offer you added functionality on the website which might not be accessible to visitors who don't have Javascript enabled. The latest browsers will support this functionality.
Cookies
Cookies are small pieces of information that on request from a website are stored by your computer on your computer's hard disk. Cookies are used by websites to keep track of the user in some way. Modern browsers all have functions that can control cookies. We may occasionally deploy cookies. These are not harmful to your computer and do not deliver information to us from you.
Finding your way around our website
The links on the left of the page are the main sections of the site, aimed at different people. When you are in a section, a section menu on the right hand side gives links to other pages in the same section. Below that there are sometimes additional 'Related links' to other areas of the site that may be useful.
There is also a 'breadcrumb trail' below the top bar which shows you the steps you have taken to get to the page you are currently on. For example, it might say:
Home > Web Site Help
Each of these items is a link, so as well as showing you where you are in the website, the 'breadcrumb trail' allows you to go 'up' one or more sections.
There is also a 'back' link which uses JavaScript to work your way back through the site.
Browser support
We have made every effort to make this site usable for as many different web browsers as possible. Unfortunately, older browsers may not able to take advantage of current technology, and so the site does not look as 'designed' as it does in modern browsers, although all the information should be accessible via our Text Only Version link to the left. We would encourage all users, if at all possible, to update their browser to the latest version - not only for this site, but to enhance your use of the web in general. Latest versions of commonly used browsers may be downloaded from:
Alternatively, many computing magazines come with free CD-ROMs which include the latest versions of various browsers.
Known browser issues include:
- Firefox - Red vertical line appears next to breadcrumb menu on certain pages containing sub menus
Contacting us
If you need to contact some one to help you with your enquiry you will find a 'Contact' link at the foot of every page, which gives you telephone numbers and email addresses for particular purposes.
Printing from this website
We have set this site up so that if you are using a modern browser, when you print a page the printout it will include the menus or sidebars. We are developing a printer friendly website that will enable you to benefit from saving coloured ink.
Experiencing problems?
Please use the contact link below to let us know if you are experiencing any problems, or to report a broken link.
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